TautivaHelp

Team & administration

Get familiar with Administration

Administration manages company settings, workspaces, access, and features available under the plan.

♪ Admin, Owner ♪# 3, 5 minutes #Last checked October 13, 2026.

Before you start

You have logged in to the workspace and have the necessary permissions.

Step-by-step instructions

Follow these steps in order. You can keep this guide open while working in another Tautiva tab.

  1. Open Administration from the side menu.

  2. Check the Company name and Current workspace; ensure they are not mixed up.

  3. View information on Members, Channels, and Timezone.

  4. Under Available product features, check if the feature is Available or Not enabled.

  5. Use the Team, Channels, or Case & SLA settings links for the relevant configuration.

  6. Do not change the company profile if you are unsure of the impact.

Open the page in Tautiva

PRACTICAL EXAMPLE

Example from daily work

Example: the owner checks package capabilities to understand which modules are truly available in the workspace.

This is a fictional training example. No real customer data was used.

The real page view of the Tautiva team, recorded October 13, 2026.
Screenshot of Tautiva application taken at October 13, 2026; sensitive information is disabled if there are. Screen settings can change with screen sizes and product updates.

Expected result

Changes or information are displayed on the screen according to the actions taken.

Important notes

  • Not enabled means it is not active in the package, not necessarily a system error.
  • The Read Only status on a section means that section can only be viewed by the account being used.

If something goes wrong

  • Not enabled feature? Check entitlement; this is not always a technical issue.

This guide describes the interface reviewed on 13 October 2026. Documentation testing did not send real messages, invite users, process payments, or modify real customer records.